HelpFoundry

Embeddable support

HelpFoundry: AI customer support for your website.

Teach it your website, documents and FAQs, then paste one line onto your site. Visitors get accurate answers any time of day — and your team steps in when a human is needed.

  • No card needed
  • Set up in minutes
  • Cancel anytime

Shop assistant

Answers from your own material

How long does shipping to Canada take?

Built for the way you work

Pick your kind of business — the demo above changes to match.

Answer shipping, returns and sizing questions at 2am — straight from your own policies.

  • “How long does shipping to Canada take?”
  • “Can I return a jacket I wore once?”
  • “Do your boots run small?”

Live in three steps

1

Add your knowledge

Paste your website, upload PDFs and Word docs, write FAQs or connect GitHub. Whole sites are crawled for you.

2

Shape its voice

Name it, choose a tone, write a welcome message and starter questions. Test it in your private chat page.

3

Paste one line

Copy your snippet onto any website. A branded chat bubble appears bottom-right, ready for visitors.

Everything a support desk needs

Learns your material

Websites, documents, images and FAQs are searched for every answer.

Reads your repositories

Readmes, docs folders and issues so answers match the real code.

Grounded answers only

If it isn't covered, the bot says so instead of guessing.

Every chat is kept

Read full transcripts to spot gaps in your documentation.

Teach it from the chat

Correct a wrong answer once and it remembers the right one.

Your brand, your bubble

Colours, logo, launcher icon and templates to match your site.

Lead capture

Collect visitor details, get email alerts and export to CSV.

Live human agents

Your team takes over when the bot is unsure or a visitor asks for a person.

What happens when it doesn't know?

Visitor asks: “Do you ship to Iceland?” — and it isn't in your material.

A typical chatbot

“Yes! We ship everywhere in 2–3 days.”

Made up. Now you have an unhappy customer.

HelpFoundry

“I don't have shipping details for Iceland. I've passed your question to the team — leave your email and they'll get back to you.”

Honest, and you hear about the gap so you can fill it.

Give your visitors answers tonight.

Try Pro free for 14 days — no card needed. Put it live on your site and see it answer real questions.

Which plan is right for me?

Answer three quick questions.

Do you want the chat bubble on your website?

Should your team be able to jump in live?

Roughly how many messages a month?

Best fit

Pro

Highlighted below

Free

$0

  • Your own private chat page
  • 1 GitHub repository
  • 10 documents, websites & FAQs
  • 100 messages per month
Best fit

Pro

$47/month

  • Install the chat bubble on any website
  • Up to 100 knowledge sources
  • 1,000 messages per month
  • Unlimited FAQs
  • Custom templates, colours & logo
Coming soon

Business

$147/month

  • Everything in Pro
  • Unlimited knowledge sources
  • 5,000 messages per month
  • Lead capture with CSV export
  • Live human agents
  • Scheduled website re-crawling

Questions people ask